Privacy Policy

Privacy Policy

Effective Date: June 26, 2025

Last Updated: June 26, 2025

At CorbitalTech, accessible from https://pixondigital.co.id, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in connection with our WhatsApp Cloud API SaaS platform, PixonDigital.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  1. Name, email address, phone number
  2. Company name and billing details
  3. Login credentials (encrypted)

b. Usage & Technical Data

  1. Timestamps of logins and activities
  2. Error logs and performance metrics

2. How We Use Your Information

We use the information we collect to:

  1. Provide and maintain our platform services
  2. Authenticate users and enable secure access
  3. Send important updates and notifications
  4. Analyze platform usage to improve features and performance
  5. Comply with legal obligations and enforce our terms

3. Data Sharing & Disclosure

We do not sell your personal data. We may share your information with:

  1. Third-party service providers (e.g., payment processors, cloud hosting)
  2. Legal authorities when required by law or for legal protection

4. Data Security

We implement strong security measures including:

  1. Encrypted database storage for sensitive data
  2. HTTPS across all platform communication
  3. Regular vulnerability scans and access controls

5. User Rights

You have the right to:

  1. Access or request a copy of your data
  2. Correct or delete your data
  3. Withdraw consent at any time
  4. Raise a complaint with a relevant data protection authority

You can exercise these rights by contacting us at [email protected].

6. Data Retention

We retain your data only as long as necessary to:

  1. Fulfill our service obligations
  2. Meet legal and accounting requirements

We will permanently remove your data within 30 days of account deletion, unless the law requires otherwise.

7. Third-Party Links

Our platform may contain links to external websites or services. We are not responsible for their privacy practices. Please review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of the platform after changes implies acceptance.

9. Contact Us

For questions, concerns, or privacy-related requests, contact:

PixonDigital

Email: [email protected]

Website: https://pixondigital.co.id